Scenarios

You want to bid for new business and require process documentation to help give an impressive presentation.

Documentation for a new project or an existing process needs creating or updating and a customer/ ISO audit is imminent.

An engineer has left leaving vital work to be done such as operating instructions or bespoke machine commissioning.

Restructuring has reduced your resources and some things are unable to be completed by your remaining engineers.

Customer complaints require problem solving and/ or remedial tasks (customer visits) which are over and above what your existing resource can accommodate.

Existing engineers are tied up on day to day running or fire fighting due to urgent process problems.